To calculate the overall star rating and percentage breakdown by star, we use a simple average.
To prove that our customer reviews are genuine we label them with our Verified Purchase badge. Click on this to see additional verifying characteristics such as date of purchase and the date we provided a first draft.
Yes. We go to every length possible to prove that our customers' reviews are genuine. Some of the ways that we do this;
Really appreciated having this as part of the service as speaking to someone directly really does provide a nice streamlined aspect of the resume editing process!