You can either leave a public and unmoderated review on a legitimate third party review platform of choice (i.e.: Google, TrustPilot or Yelp), or directly with us once we've finished working on your order. Keep your eyes open for fake review sites; there are many of them at the moment and all highly ranked by Google.
Please make sure you read our few 1 and 2 star reviews as well as our many 3, 4 and 5 star ones - challenge us with any of your worries or concerns in relation to what you've seen - no matter where you read it. We're happy to go into detail.
A good mixture of constructive negative and positive reviews is a symbol of a healthy service provider. Especially if these focus on details about the quality of the work being delivered and the results for the customer.
We thrive on finding out whether our work helped you to secure your dream job or otherwise achieve your current career goals. Let's have a chat and catch up to see where you're now at on your career roadmap!
If you ever have any feedback about the way we work and what we deliver please do not hesitate to reach out; feedback like yours has helped to build us up to where we are today over two decades after James Innes first founded us!
We are proud to be one of the best Resume writing services out there. As such we are increasing our review coverage; find service-specific reviews across our site (i.e.: check out our CV Writing service reviews and LinkedIn Profile Writing service reviews).
To calculate the overall star rating and percentage breakdown by star, we use a simple average.
To prove that our customer reviews are genuine we label them with our Verified Purchase badge. Click on this to see additional verifying characteristics such as date of purchase and the date we provided a first draft.
Yes. We go to every length possible to prove that our customers' reviews are genuine. Some of the ways that we do this;
This is my 3rd time using James Innes services and i am always impressed. The communication and initial calls with James is always a pleasure and he asks the type of questions that brings out the critical information needed to best sell yourself in a relaxed and caring way. I also had the pleasure of working closely with Claire who’s writing skills is top notch and sprinkle some great advice and ideas it made for a great resume which i am already getting solid feedback from! Don’t hesitate and allow them to sell you for that next role. Appreciate you all!!
I needed to update my resume with a fresh look that would hopefully get employers attention. AJ was my writer and did a wonderful job. I like that I could ask to add or remove things from my resume and he would keep tweaking it until I was satisfied . Even though I wasn't on a deadline it was done quickly. Very satisfied with the end result.
Really appreciated having this as part of the service as speaking to someone directly really does provide a nice streamlined aspect of the resume editing process!
Really appreciated having this as part of the service as speaking to someone directly really does provide a nice streamlined aspect of the resume editing process!
I really appreciated how fast and prompt the service was! Even as a client when I was very busy and wouldn't necessarily reply back right away, they went based based on my timing and had immense understanding for
I originally thought I'd just put together my own resume, but then decided there is enough riding on it that it is worth an investment. The writer I worked with was patient and professional. Some of the changes and suggestions they made were subtle, but the all added to a higher quality resume. Highly recommend.
Waiting expectantly for a job in my field. Your resume is an investment too.
I loved that James took the time to communicate with me and understand my main goal. He truly exceeded my expectations in delivering exactly what I asked for and more, the resume he built helped me gain confidence and know my value as an employee. Thank you James!
I have been struggling to redo my resume and finally decided to hire a professional to get some help. Blake was amazing! I highly recommend this service to anyone looking. A tremendous stress has been lifted and I can continue to focus on my career, knowing I have a terrific resume, cover letter, and LinkedIn profile.
Communication with JIG was always prompt and professional with every staff member I talked to. The platform they use for communication and uploading documents is very user friendly. I had quality issues with my first writer (mainly lots of copy and pasting of information) but the staff were receptive to my concerns and quickly rectified the situation, setting me up with another writer who was a better fit. Christeline was super easy to communicate with, thoughtfully considered my suggestions, answered my questions, and produced professional writing. Overall, I was happy with my documents in the end.
I originally had a custom made resume and cover letter as I was going to attend a "Pre-employment/1st year Heavy Equipment Technician" at my local college. I didn't use the cover letter as I was apply for other jobs and what happed not to after. I got hired and was making double from my previous job ($150,000+/year). And recently I was offered a labouer entry level position with the opportunity to become indentured as a Heavy Equipment Technician.
I have used The Resume Center several times in the past, and it was time for my resume to be refreshed once again, and I thought I would take advantage of the opportunity to have a 30 minute call with James Innes himself.
Not knowing what to expect, I made notes on what I wanted to convey (my expectations, why I needed the service once again, my story, etc.) and to my delight, we were on the same page from the beginning.
His questions were thought provoking, the conversation engaging and the senior writer assigned to work on my resume was an absolute delight to work with.
The end result is a resume I'm proud to present and speak to.
Thank you James, Jennifer and Team!
I have ordered express service a few different times, and I have always been impressed with the prompt service and willing to assist. I have been really happy with Naomi, she is an amazing writer, and very helpful. I was not so pleased with the team, however, because prior to ordering, I sent a chat message, plus called, and I never received a response. I was not happy with this at all. I did not have this experience before. The writer however was amazing! I love this service overall and have used many times.
Thank you for being so understanding and answering all my questions
Thank you for answering all my questions!
Great Job working with me and answering all my questions!